Shipping & Returns
Shipping Policy
At OWSHA, we are pleased to offer free international shipping on all orders. No matter where you are in the world, you can enjoy our products without any additional shipping costs.
Processing Time
- Orders are typically processed within 1-3 business days.
- Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time
- Delivery times may vary depending on your location. Estimated delivery times are as follows:
- North America: 7-14 business days
- Europe: 7-14 business days
- Asia: 10-20 business days
- Australia and New Zealand: 10-20 business days
- Rest of the World: 14-28 business days
Customs and Duties
- Please be aware that international orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the customer and are not included in our free shipping offer.
Thank you for choosing OWSHA! We look forward to delivering your favorite waterproof jewelry, bags, and apparel right to your doorstep.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return the items under the following conditions:
1. How to Return Your Item:
Please return the product to the following address:
OWSHA
Rue de Malagny 2b,
1196 Gland, Switzerland.
2. Return Shipping Costs:
Return shipping costs are the responsibility of the customer.
We recommend using a trackable shipping service to ensure the safe delivery of the returned items.
3. Refund Process:
Once we receive and inspect the returned goods to confirm they are in their original condition (unused and in original packaging), we will issue a refund to your original payment method.
Please allow 5-7 business days after the inspection for the refund to appear in your account.
4. Important Notes:
Returns must be initiated within 14 days of receiving your order.
Items that are damaged, used, or not in their original condition may not be eligible for a refund.
If you have any questions or need further assistance, please contact us at owshawear@gmail.com